Client: Major Austrian International Assistance Company
A patient suffering from a femur fracture in Chimoio, Mozambique required immediate transfer by air ambulance to a well-equipped hospital in Johannesburg, South Africa. Although, Mozambique and South Africa are not a region CONNEX Assistance usually covers, our commitment to our clients obligated us to response. CONNEX Assistance dispatched an air ambulance with a medical team on board from Johannesburg to retrieve the patient from Mozambique. CONNEX Assistance arranged for the ground transport of the patient and medical team in both Johannesburg and Mozambique and provided assistance with all immigration procedures and the arrangement of ambulances to the entrance of the planes at both airports. The patient was successfully admitted into the suitable hospital in Johannesburg.