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CONNEX Assistance Middle East response

Client: Major German International Assistance Company

Upon being contacted, CONNEX Assistance Middle East dispatched a medical team aboard an air ambulance helicopter to the two friends’ location for immediate evacuation. While the helicopter was en route to their location, a house doctor kept in constant contact with the caller until arrival. The victim was transported to a hospital with helipad facilities. Following his admission, channels of communication were established between the patient and the patient’s insurer.