About us

CONNEX Assistance was founded in 1999 by a team of professionals who had a dream of providing the highest quality of assistance services to tourists and companies in Egypt reaching the international standards expected of us. After only a couple of years we have raised the standard of medical, technical and funeral assistance beyond what anyone could imagine. Our reputation in the marketplace is now one of reliability, efficiency and cost-effectiveness and makes us the leading assistance company in Egypt.

The Egyptian tourism industry has boomed and continues to be a popular hot-spot all year round with great weather and hard to beat destinations. As a result, the number of insurance clients has grown exponentially and we are here to help provide the services needed to insurance and assistance companies with an unfathomable.

 connection to get things done quickly, easily and with a level of transparency unprecedented in Egypt so you always know what is happening. It is important to us that you can get immediate responses to critical cases without going through the red-tape which sometimes means it is a difficult and slow process. We have the right people in the right places at the right time to make sure things always get done when you want them done.

We believe it is vital to provide assistance services to meet the needs of customers with high expectations of both quality and customer service from their insurance providers. It is this belief which lies at the core of our culture, and sets the standard of service we guarantee to all.

We provide a number of services to clients in Medical, Technical and Funeral Assistance. The details of which can be found in the 'What we do?' section of our website.

 

Wherever they may be, you can rely on CONNEX Assistance to guarantee insureds are in safe hands. Our services extend to all areas of Egypt from the big cities to the very villages. We cover cities such as Cairo and Alexandria through to the resort towns such as Hurghada, Soma Bay, and Sharm El Sheikh. That's not all, we provide a complete service and even cover the deserts of the Sahara and remote rural areas. The company is continually expanding and we now also operate outside Egypt in Sudan, Somalia, Jordan, Libya, Lebanon, the Emirates (UAE),Syria and Eritrea.Wherever there are people in need, we are there

CONNEX assistance is here to help clients through the best times and the worst times, through the unexpected and the routine. We are here to ensure they have a safe and carefree stay in Egypt